ACCEPTABLE USE POLICY
Last Updated: January 15, 2026
This Acceptable Use Policy (“Policy”) forms part of the Terms and Conditions of PSQ Embroidery & Engraving LLC and should be read together with our main Legal Terms available on our website.
By accessing or using our website, services, and any AI-powered tools or digital systems we provide, you agree to comply with this Policy, our Legal Terms, and all applicable local, state, and federal laws.
If you do not agree with this Policy, please discontinue use of our Services.
WHO WE ARE
PSQ Embroidery & Engraving LLC
Waterbury, Connecticut
Phone: 203-598-9645
Website: www.psq-emb.com
Throughout this Policy, “Company,” “we,” “us,” or “our” refers to PSQ Embroidery & Engraving LLC.
“Services” refers to our website, online tools, ordering systems, AI-assisted design features, and related offerings.
USE OF OUR SERVICES
When using our Services, you agree that you will:
• Comply with all applicable laws and regulations
• Provide accurate and truthful information
• Use our Services only for lawful business purposes
You may not:
• Collect data, pricing, or content from our website to create a competing database or directory
• Use automated tools, bots, scrapers, or scripts to extract information
• Attempt to bypass website security features
• Impersonate another person or business
• Use our Services to harass, abuse, or harm others
• Reverse engineer or attempt to access restricted areas of our systems
• Upload viruses, malware, or disruptive code
• Interfere with the normal operation of our website or ordering systems
• Use our content or pricing to compete against us
AI AND DIGITAL DESIGN TOOLS
If we provide AI-assisted design previews, mockups, artwork generators, or automation tools, you agree that you will not:
• Use the tools to create illegal, harmful, or deceptive content
• Upload designs that infringe on trademarks, copyrights, or intellectual property rights
• Generate discriminatory, offensive, or misleading material
• Use AI outputs in ways that violate privacy laws
• Attempt to manipulate AI systems to distort or misrepresent information
We are committed to responsible and ethical use of AI technology in design and customer support processes. Any misuse may result in suspension of access.
USER SUBMISSIONS AND CONTRIBUTIONS
“Contributions” include any artwork, logos, files, comments, messages, or materials you submit to us.
By submitting content, you confirm that:
• You own the design or have legal permission to use it
• Your submission does not infringe on any third-party rights
• Your content complies with all applicable laws
• You have permission to use any identifiable person’s image or likeness
You may not submit content that:
• Violates copyright or trademark laws
• Contains hate speech, threats, harassment, or discrimination
• Promotes illegal activity
• Includes explicit or unlawful material
• Is false, misleading, or fraudulent
• Includes unauthorized advertising or spam
We reserve the right to refuse, remove, or decline any order that violates this Policy.
PROHIBITED PRODUCTS AND REQUESTS
You may not use our Services to create, promote, or distribute:
• Materials that promote illegal activity
• Counterfeit or stolen goods
• Fraudulent products
• Designs requiring authorization without proof of permission
• Items that violate federal or Connecticut state law
We reserve the right to request proof of licensing or authorization for trademarked materials.
ENFORCEMENT
If this Policy is violated, we may:
• Issue a warning
• Cancel or refuse an order
• Suspend access to our website or services
• Permanently restrict future orders
• Report unlawful activity to appropriate authorities
Actions taken will depend on the severity of the violation.
DISCLAIMER
PSQ Embroidery & Engraving LLC is not responsible for misuse of our Services by users. We are not obligated to monitor all submitted content but reserve the right to review, reject, or remove materials at our discretion.
We disclaim liability for actions taken in response to violations of this Policy.
REPORTING A VIOLATION
If you believe any content or order violates this Policy, please contact us:
Phone: 203-598-9645
Website: www.psq-emb.com
Please include detailed information about the issue so we can review it properly.